Ariana Intech Solutions – Privacy Policy

Effective Date: 2025-11-16
Last Updated: 2025-11-16

Ariana Intech Solutions Ltd. (“Ariana Intech Solutions,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://arianaintech.ca, contact us, or use our services including networking, IT solutions, Starlink installations, security system installations, and related support.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Address or service location
Photos or videos you send us for installation assessments
Information submitted through contact forms, lead forms, or SMS opt-in forms

b. Device & Technical Information

IP address
Browser type
Device information
Pages viewed
Cookies and session data

c. Service-Related Information

Job details (e.g., installation type, equipment used, service notes)
Communications exchanged with our team
Scheduling details

2. How We Use Personal Information

We use your information to:

Provide, schedule, and complete installations and services
Respond to inquiries and customer support requests
Send appointment reminders, installation updates, or service confirmations
Send billing, invoices, and account information
Improve our website and service quality
Comply with legal requirements

SMS Consent Use:
If you opt in to receive SMS messages, we only use your phone number for messages related to:

Appointment updates
Installation reminders
Service alerts
Support follow-ups
Promotions or offers (only if you consent to marketing messages)

SMS consent is never, under any circumstances, shared with third parties.

3. How We Share Information

We do NOT sell, rent, or trade personal information.

We only share what is necessary with:

Authorized technicians or subcontractors performing services
Service providers (e.g., email hosting, payment processors)
Legal authorities if required by law

SMS consent and mobile numbers are never shared with third parties or affiliates.

4. SMS Messaging & Consent Compliance (TCR Requirements)

If you opt-in to receive SMS messages from Ariana Intech Solutions, the following applies:

By subscribing, you consent to receive SMS messages related to your services.
Message frequency may vary depending on service activity.
Message & data rates may apply depending on your carrier.
You can opt-out at any time by texting STOP.
For help, text HELP or visit https://arianaintech.ca/contact-us.
SMS consent is not shared, sold, or disclosed to any third parties.

You may receive messages such as:

Appointment confirmations
Service updates
Installation reminders
Job status notifications
Follow-up requests
Optional promotional/marketing content (only if explicitly opted in)

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve performance
Track user behavior
Enhance user experience

You can disable cookies in your browser settings. However, some site features may not function properly.

6. Data Security

We take reasonable steps to protect your information through:

Secure servers
Encrypted communication where possible
Role-based access for technicians

However, no online system is 100% secure. You provide information at your own risk.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Withdraw consent for SMS messages

8. Third-Party Links

Our website may contain links to external services. We are not responsible for the privacy practices of those third-party websites.

9. Contact Information

For questions about this Privacy Policy or SMS Terms:

Ariana Intech Solutions Ltd.
📍 Halifax, Nova Scotia
📧 info@arianaintech.ca
📞 902-334-3232
🌐 https://arianaintech.ca

SMS Terms of Service (TCR Compliant)

By opting into SMS messaging from Ariana Intech Solutions through our website forms or other channels, you agree to the following Terms:

1. Types of Messages You Will Receive

Appointment reminders
Service updates
Installation alerts
Account notifications
Customer support communication
Optional promotional or marketing messages (only if you explicitly opt in)

2. Message Frequency

Message frequency may vary based on active services or requests.

3. Fees & Charges

Message and data rates may apply according to your mobile carrier plan.

4. Opt-Out Instructions

You can opt out at any time by texting STOP to the number you received messages from.
You will receive one final confirmation message after opting out.

5. Help Instructions

For help or support, text HELP or contact us at:
https://arianaintech.ca/contact-us

6. Privacy

Your personal data, including SMS consent, is handled according to our full Privacy Policy.
View it here:
https://arianaintech.ca/privacy-policy

SMS consent is not shared with third parties.

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